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Documents in the Uber and Bolt apps — what to add and how

One missing photo can block your account for days. Check what must be in the app before you head out.

Updated: 12 November 2026

Driver documents

  • Driving licence — front and back (Polish).
  • ID document — front and back.
  • Taxi driver ID card — in cities where it’s required.
  • Criminal record certificate.
  • Medical and psychological certificates.
  • Profile photo — sharp, on a light background, no sunglasses.

Vehicle documents

  • OC insurance covering passenger transport.
  • Registration certificate — front and back, with the taxi inspection entry.
  • Licence extract for this car.
  • A photo of the car showing the plate, the city marking and the TAXI roof sign.

What the fleet partner adds

The partner adds the company licence, CEIDG or KRS entry, bank details and owners’ documents on its own account. A car can be linked to the driver’s account, the partner’s account, or both — and each needs a full set of documents. At Optymist, we add the licence extract and car photo.

How to upload a document in Uber

  1. Open the Uber Driver app and the menu on the left.
  2. Go to Account → Documents.
  3. Check which documents are accepted and which are missing.
  4. Add the missing ones — sharp photo, whole document in frame, no glare.
  5. Wait for approval — usually about 24 hours, at most 72.
  6. Go online and select a car with a complete set of documents.

In Bolt you add documents in the driver app, under profile and vehicle settings — the idea is the same.

Watch the dates

An expired OC, inspection or certificate is the most common reason accounts get blocked. Set reminders 2 weeks before expiry. If your account is already blocked, see Uber or Bolt account blocked.

FAQ

Where do I add documents in Uber?

In the Uber Driver app: menu → Account → Documents.

How long does approval take?

Usually about 24 hours, at most 72 hours.

Who adds the licence extract?

The fleet partner. At Optymist, we add the extract and the car photo.

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